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Frequently Asked Questions

What types of products do you sell? +
We offer a wide range including fashion (men's, women's, kids), beauty & personal care, electronics & gadgets, home & living essentials, mobile accessories, and trending items. All products are carefully selected for quality and value.
Are your products 100% authentic? +
Yes! We only work with verified suppliers and authorized distributors. Every item is checked before listing, and we guarantee 100% genuine products — backed by our high seller ratings on Daraz.
What is your return policy? +
We offer hassle-free returns within 7 days (or as per Daraz policy — up to 14 days for eligible items). If the product is defective, wrong, or doesn't match the description, simply initiate a return through Daraz — easy and customer-friendly!
How long does delivery take? +
We aim for super-fast delivery: 1–3 days in Dhaka & major cities, 3–5 days elsewhere in Bangladesh. We partner with Daraz's reliable logistics for on-time performance — 98% of orders arrive as promised!
What payment methods do you accept? +
All standard Daraz payment options: Cash on Delivery (COD), bKash, Nagad, Rocket, credit/debit cards, bank transfer, and more. Secure and convenient — pay how you like!
How can I contact you for support? +
Reach us directly via Daraz Chat (fast response!), or message us on our social pages. We're here 7 days a week to help with orders, questions, or any concerns.
Still have questions? Chat with us on Daraz →

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Q1: How do I place an order?

A: Simply browse our products, add items to your cart, and proceed to checkout. You’ll be asked to enter your shipping details and payment information before confirming your order.

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